Verizon Upgrades FIOS TV

Verizon has just unveiled the latest version of its all-fiber-optic FiOS TV service. The enhancements include greater personalization and customization, easier navigation, deeper search, bigger storage options and optimization for new 3D technology. These are some nice upgrades, I might even consider switching though I still hear nightmares about Verizon’s FIOS customer service. Comcast isn’t great but they are decent and the support tends to be nice to talk with.
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FiOS TV customers in the Buffalo, Syracuse and Albany, N.Y., areas, along with those in the Harrisburg, Pa., region, are the first to get the powerful new upgrades, effective immediately. All other FiOS markets are scheduled to receive the upgrade during the coming months.

Highlights include:

  • 3D content software, which automatically detects when a customer tunes to a 3D program or channel and instantly changes the necessary settings for watching those programs on a 3D television set.
  • DVR enhancements, which give FiOS TV customers more control with the
  • following:

o   DVR chaptering, giving viewers DVD-like capabilities to jump ahead or resume viewing at a particular moment of recorded programming by using on-screen thumbnails in 10-minute increments, providing more visual navigation.

o   Multi-hub DVR, which turns any DVR or HD set-top box in the home into a “hub,” allowing customers to record and manage DVR settings from any room in the home, provided one of the DVRs is a multi-room DVR.

  • eSATA external storage device compatibility, available with most FiOS TV DVRs, allowing for increased overall storage capacity.
  • eSATA hard drives can be purchased at most consumer electronics stores and will automatically record customer selections once plugged into the DVR.
  • New “play all” and “delete all” options, allowing customers to play episodes back-to-back and automatically delete all episodes of a show with the push of a button.
  • Personalization features, which let FiOS TV customers enjoy entertainment on their own terms, including:

o   New parental control options that make monitoring children’s viewing even easier, with the ability to block out portions of programming by rating during key hours of the day, like homework time, and schedule certain times for Parental Controls to be automatically turned on and off for greater flexibility.

o   Guide customization, enabling a variety of settings, with a mini guide on the bottom of the screen, a half guide on the right side of the screen, and a full guide with a look at more hours of scheduled programming.

o   Improved search capabilities, which provide a smarter search function that predicts what the customer is looking for and automatically provides potential matches. FiOS TV customers also can filter and sort by channel, and more easily locate favorite programs.

Verizon’s FiOS TV Interactive Media Guide can be accessed with the FiOS TV remote control or by using Verizon’s FiOS Mobile application, which turns an iPhone, iPod Touch, iPad or Android device into a remote control for a FiOS HD set-top box, making parental controls, customized interactive applications and program recording options easy to access.

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